About The Company Our client is a well-established and growing national provider of commercial construction, fit-out, and facilities maintenance services. With a strong reputation for delivering high-quality projects and exceptional customer service, they partner with a diverse range of clients across Australia. Backed by a strong pipeline of work and continued growth, this organisation offers a dynamic, collaborative, and supportive environment where employees are valued and encouraged to develop their careers. This is an excellent opportunity to join a high-performing team and build a long-term career with a respected industry leader. About The Role In this fast-paced B2B role, you will coordinate maintenance requests, manage trades, and ensure a high level of service delivery to commercial clients. Manage maintenance requests from initiation through to completion Respond to client enquiries via phone and email, providing exceptional customer service Coordinate and schedule trades and service providers for maintenance works Manage urgent maintenance requests and ensure timely resolution Monitor job progress and ensure service delivery meets client expectations and KPIs Build and maintain strong relationships with contractors, clients, and internal teams Maintain accurate records and update internal systems Adhere to company procedures, safety standards, and escalation processes About you Experience in a similar coordination, scheduling, property management, or customer service role Experience working for a commercial contractor, building supplier, residential builder or insurance builder Strong communication and relationship-building skills Highly organised with the ability to manage multiple priorities Customer-focused with an understanding of service delivery expectations Self-motivated and able to work independently or as part of a team Whats on offer Central Perth location Flexible working arrangements with a mix of office-based and work-from-home day Professional development and mentoring support National business with strong pipeline of projects Free onsite parking Salary up to $85k super Apply now or reach out to Kiralee Barker for a confidential chat email_hidden | 0478 113
